Shipping policy

Shipping Policy

Thank you for shopping at United Excellence! We strive to provide our customers with high-quality products and excellent service. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing Time:

  • All orders are processed within 0-1 business days from the date of purchase.
  • All orders are shipped within 1-3 business days
  • The total time to receive your order may take 5-14 business days depending on your location

Shipping Methods:

  • We offer standard shipping for domestic and international orders.
  • We do not offer an expedited shipping option at this time 
  • The shipping cost and estimated delivery time vary depending on the destination.

Domestic Shipping (United States):

  • Standard Shipping: Delivery within 5-14 business days.

International Shipping:

  • Standard International Shipping: Delivery time varies by destination, typically between 7-17 business days.

Shipping Rates:

  • Shipping rates are calculated based on the shipping method selected and the destination.
  • Customers can view the shipping cost at checkout before completing their purchase.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • Upon receiving the tracking number, you can track the status of your order by clicking on the link. It will direct you to the tracking website. 

Shipping Restrictions:

  • Some international destinations may have shipping restrictions or additional customs fees, which are the responsibility of the customer.

Order Delays:

  • While we strive to meet our estimated delivery times, unforeseen circumstances such as stock issues, or carrier issues may cause delays in delivery.
  • If your order is delayed (past 14 days), please contact our customer support team for assistance.

Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice.
  • Any changes to our shipping policy will be reflected on this page.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at our email: unitedexcellencellc@gmail.com

Thank you for choosing United Excellence!